Last monday, my colleague and i help up CRM to do customer call, almost 300 call i have to finish it at 4 days, dam man.....
first day i called customer and ask them one by one, but at the end from 4 questions become 1 question. like that then i can finished my call!
Panjang lebar question like this:
- Hello, Are you xxx? Happy new year! Im XXX from company XXX
- Have you already received XXX hamper fromn XXX?
- Actually we would like to listen your feeback about our hamper? just only 4 questions.
- So far how about our product quality? Any spoiled when you received hamper?
- How about our design? nice?
- Do you know our brand XXX? then Is that our hampers a lot of choice?
- XXX is your....?
- So....any comment you want to add on?
- Thanks, Wish you happy new year!!
NOW become...
- Hello, Are you xxx? Happy new year! Im XXX from company XXX
- Have you already received XXX hamper fromn XXX?
- So far do you have any comment about our hamper? like product quality, design, choice of hamper?
- XXX is your....?
- Ok, thats all, whish you happy new year!!
You see! short and clear!..hahahhahaa
if not, i cant finish my callsssss
thats why, i cant work in CRM.....