Customer Service

Last monday, my colleague and i help up CRM to do customer call, almost 300 call i have to finish it at 4 days, dam man.....

first day i called customer and ask them one by one, but at the end from 4 questions become 1 question. like that then i can finished my call!

Panjang lebar question like this:

-  Hello, Are you xxx? Happy new year! Im XXX from company XXX
-  Have you already received XXX hamper fromn XXX?
-  Actually we would like to listen your feeback about our hamper? just only 4 questions.
-  So far how about our product quality? Any spoiled when you received hamper?
-  How about our design? nice?
-  Do you know our brand XXX? then Is that our hampers a lot of choice?
-  XXX is your....?
-  So....any comment you want to add on?
-  Thanks, Wish you happy new year!!

NOW become...

- Hello, Are you xxx? Happy new year! Im XXX from company XXX
- Have you already received XXX hamper fromn XXX?
- So far do you have any comment about our hamper? like product quality, design, choice of hamper?
- XXX is your....?
- Ok, thats all, whish you happy new year!!

You see!  short and clear!..hahahhahaa
if not, i cant finish my callsssss

thats why, i cant work in CRM.....

this girl

Adakah anda tau siapa budak perempuan tu?

她就是饰演“天天好天”里。卓卉勤的女儿。没想到在Hamper show 请的小女孩模特儿是她！

她真是天生的演员，一上台就会对观众笑。

哈哈，现在趁她小有名气，马上与她合照！嘻嘻



CNY coming soon.....................

Happy new year, happy CNY new year....

2011..... 才开始我的部落格，证明我很忙

新年要买新货，所以这时候我们公司是不能拿假的，所以....就做死人咯

ei, 不能说“死”字，新年要到了，要说吉利的话，哈哈

我也有吉利的事要说：

- 我被confirm了！！！
- 我跟同事有更深一层的认识
- 看了天天好天
- 还有很多很多

haha....总之，不管晴天或雨天，天天都是好天！ :)

恭喜发财！！